Shipping policy

SHIPPING POLICY

PROCESSING TIME
Orders are processed within 1–2 business days.

DELIVERY TIME
US delivery typically takes 4–9 business days after processing, with full tracking emailed to you as soon as your order ships.

SHIPPING RATES
Free shipping on all US orders over $30. Orders under $30 ship for a flat rate of $4.99.

TRACKING
You'll receive a tracking number by email once your order ships. If you haven't received tracking within 3 business days of ordering, check your spam folder or email us — we'll sort it out fast.

WHERE WE SHIP
We currently ship within the contiguous United States (lower 48 states). We're unable to deliver to Alaska, Hawaii, US territories, PO Boxes, or APO/FPO military addresses at this time. International shipping is coming soon.

DELAYS
Occasionally carriers experience delays outside our control. If your order is significantly delayed, email us and we'll personally track it down.

Questions about your order? support@pocketstrong.com — include your order number and you'll get a faster answer.